Shipping
NOTICE: AS OF 9/30/20 INTERNATIONAL SHIPPING HAS BEEN ADDED BACK TO MY SHOP!
Due to COVID there are still many delays, so please be patient once your order has shipped List of countries USPS cannot ship to can be found here.
All shipments will occur Tuesdays & Friday! (Occasionally Saturday if time allows) Only exceptions would be either if it's 1) a federal holiday in the USA, 2) I'm on vacation.
For in stock merch, all orders placed before Thursday should be shipped by the end of the week unless if there is a backlog of orders.
All domestic (USA) orders will come with tracking! I only offered tracked shipping, no exceptions.
International orders will come with AT LEAST partial if not full tracking. Please allow for 1-3 months for your item to arrive if you do order internationally. (Mainly for Canada)
Please note that after your package leaves my hands and get sent to the post office, that I am NOT responsible for your package, USPS is. Any issues with delivery should be brought up to your local post office because I have no control over the packages after they leave my hands.
- For pre-orders, please check my merch updates. For pre-order pins, it will be roughly 2-3 months depending on when you order.
- If you buy an instock item WITH a pre-order item, your item WILL NOT SHIP UNTIL PRE-ORDERED ITEMS HAVE ARRIVED TO ME. If you would like to get in stock items earlier, please place two orders.
- All merch updates will be posted on my social media with the hashtag #DISSUMERCH
Please allow one-two weeks for domestic shipments! For European shipments please allow for 1-3 months if paying for first class. Shipments to the SEA region can take over several months to arrive based off of experience so please be patient! All orders come with at a bare minimum partial tracking do you will be able to track your package.
As mentioned in my FAQ: for pre-orders, if your address changes during this time, PLEASE email me at disequil@gmail.com with you name, order number, old address, and new address. If you know in advance that your address might change, please note it in the comment section during checkout so I can follow up with you via email when it comes time to ship!
I do offer combined shipping! Orders placed within 24 hours of each other will be combined! Refunds will be sent out when your order is packed & processed. Due to paypal policy changes, any refunds for combined shipping will have the paypal fees that are now non-refundable subtracted out of the total shipping refund amount.